Vive Naturals LLC
Effective Date: March 5, 2026
Vive Naturals LLC (“Vive Naturals”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Place an order
- Subscribe to our newsletter
- Contact customer support
- Create an account
- Participate in promotions or surveys
The information we collect may include:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by third-party payment processors)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
This helps us improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer service and support
- Send order confirmations and shipping updates
- Improve our website and services
- Send promotional emails and offers (if you opt-in)
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
3. Payment Processing
All payments on our website are processed through secure third-party payment providers. Vive Naturals does not store full credit card details on our servers.
Payment processors may collect information necessary to complete transactions, such as payment card information and billing details.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Remember user preferences
- Personalize user experience
You can disable cookies in your browser settings, though some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third parties only when necessary, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting services
- Analytics services (such as Google Analytics)
- Email marketing platforms
These service providers are required to keep your information confidential and use it only for the services they provide.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
To exercise these rights, please contact us using the information below.
8. Email Marketing
If you subscribe to our mailing list, we may send you:
- Product updates
- Promotions
- Recipes and cooking tips
- Special offers
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
We encourage users to review this policy periodically.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Vive Naturals LLC
Email: support@vivenaturals.com
Location: Fort Worth, Texas, United States